Return & Exchange Policy
LAKARCADE (Pvt) Ltd.
- Items must be returned within 07 days of the purchase date and must be accompanied by the original receipt.
- Cash refunds are not available. Exchanges only.
- An item may be exchanged only once.
- The value of the exchange item must be equal to or greater than the value of the returned item. Any price difference must be paid by the customer.
- LAKARCADE will not be responsible for any damage occurring after purchase, and damaged items are not eligible for exchange or return.
- Gems, jewellery, and specially discounted items are not eligible for exchange.
- Products must be returned in their original packaging and original condition, including all components, undamaged packaging, attached labels, accessories, and parts.
- Fabric items (including handloom, batik, and textiles) must be unworn, unwashed, and unused, with all original tags and labels attached.
- Food items with an expiry date of less than three (3) months from the date of return are not eligible for exchange or return.
- Transportation or collection services will not be provided for exchange items. Customers are responsible for bringing the item to the showroom.
- All exchange requests are subject to approval by the Showroom Manager, and the Chief Operating Officer (COO) reserves the right to make the final decision.
Please retain your original receipt and ensure items meet the above conditions before visiting the store for an exchange. Our team is happy to assist with any questions regarding this policy.