Customer Care · Exchange Guidelines
Return & Exchange
LAKARCADE (Pvt) Ltd.
07 days
Exchange window
Receipt
Original required
Exchange
No cash refunds
Please review before your visit
Your exchange, made simple.
To help us assist you quickly, please ensure your item meets every applicable condition below.
- Return window Items must be returned within 07 days of the purchase date and must be accompanied by the original receipt.
- Exchange only Cash refunds are not available. Exchanges only.
- One-time exchange An item may be exchanged only once.
- Exchange value The value of the exchange item must be equal to or greater than the value of the returned item. Any price difference must be paid by the customer.
- After-purchase damage LAKARCADE will not be responsible for any damage occurring after purchase, and damaged items are not eligible for exchange or return.
- Excluded items Gems, jewellery, and specially discounted items are not eligible for exchange.
- Original condition Products must be returned in their original packaging and original condition, including all components, undamaged packaging, attached labels, accessories, and parts.
- Fabric items Fabric items (including handloom, batik, and textiles) must be unworn, unwashed, and unused, with all original tags and labels attached.
- Food items Food items with an expiry date of less than three (3) months from the date of return are not eligible for exchange or return.
- Customer transport Transportation or collection services will not be provided for exchange items. Customers are responsible for bringing the item to the showroom.
- Final approval All exchange requests are subject to approval by the Showroom Manager, and the Chief Operating Officer (COO) reserves the right to make the final decision.